Bet sport FAQ – Frequently Asked Questions & Answers

bet sport uses industry-standard security. All data is transmitted through 256-bit SSL encryption — the same technology used by banks. Your mobile number, NID details, and banking information are never shared with third parties; bet sport's privacy policy explicitly prohibits this. Your wallet funds are held in a separate, secured account and are never mixed with bet sport's operating funds. Keep two-factor authentication enabled on your account — with OTP verification active at every login, no one can access your account even if they know your password. If any suspicious activity is detected, bet sport's system automatically sends an alert and may temporarily suspend the account as a precaution.

If you're having trouble with the bet sport app, start with a few simple steps. First, close the app completely and reopen it — if it's stuck in the background, this often fixes the issue. Second, restart your phone. Third, check your internet connection — a slow network can prevent the app from loading. If the app isn't working on an older version, you'll need to update it. Download the latest version of the bet sport app directly from the "App" page on bet sport's official website — you'll need to download and install the APK file, as it may not be available on Google Play. Before installing, enable "Install from Unknown Sources" in your phone's settings. You can also try clearing the cache by going to Settings > Apps > bet sport > Clear Cache. If none of this resolves the issue, contact the support team with your phone model and Android/iOS version and they'll take it from there.

If you've forgotten your password, go to the bet sport login page and click the "Forgot Password?" link. Enter the mobile number you used during registration. A 6-digit reset code will be sent to that number — it usually arrives within 30 seconds. Enter the code in the designated field (the code is valid for 10 minutes). Then create a new password — we recommend at least 8 characters, combining uppercase letters, numbers, and special characters for a strong password. Once confirmed, you'll be able to log back into bet sport right away. If your mobile number is no longer active or you're not receiving the OTP, contact the support team directly — your identity will be verified through your NID or other details before assistance is provided.

Cricket betting is the most popular section at bet sport in Bangladesh. Select cricket from the sports menu to see all ongoing and upcoming matches. With pre-match betting, place your bet on your preferred market before the match begins. With live betting, odds update after every over while the match is in progress — you decide in the moment. Cricket betting markets at bet sport include: Match Winner (which team wins), Toss Winner, First Innings Total Runs Over/Under, Top Run Scorer, Top Wicket Taker, Runs in a Specific Over, and Man of the Match. To place a bet, click on your preferred market, enter your stake in the bet slip, and hit "Confirm Bet". The minimum bet amount is generally ৳50 to ৳100.

Account verification (KYC) at bet sport must be completed before you can make a withdrawal. The required documents are: first, your National ID Card (NID) — photos of both the front and back. A passport or driving licence is also accepted. Second, a recent selfie clearly showing your face alongside your ID. Third, proof of address — a photo of a utility bill or bank statement dated within the last 3 months. To submit your documents, log in to bet sport, go to Profile Settings, open the "Verify" or "KYC" section, and upload clear photos. If an image is blurry or cropped, you'll be asked to re-upload. Verification is typically completed within 24 to 48 hours, though it may take up to 72 hours during busy periods. Once verified, a confirmation message will be sent to you by email or SMS.

To withdraw from bet sport, your KYC verification must be completed first. Then log in to your account and go to the "Transactions" section. Select "Withdrawal", enter the amount, and choose your payment method. bet sport supports withdrawals via bKash, Nagad, and Rocket. The minimum withdrawal amount is generally ৳500. Once your request is submitted, the bet sport team reviews the transaction — if any bonus wagering requirements haven't been met, that portion may be held back. If everything checks out, funds typically arrive in your bKash or Nagad account within 15 minutes to 24 hours. During peak hours or on weekends, it may take a little longer. To track your withdrawal status, check your transaction history.